Contact
Contact Information
Have questions about our internet plans or need assistance? Reach out to us, our team is ready to help you 24/7.
24/7 Online Support
Upazilla, Biponi Kendro Market, Doudkandi, Cumilla.
Send Us a Message
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Our Office Location
Feel free to visit our office or reach out to us directly for any network inquiries and assistance.
Corporate Office Address
Road #4, Nasirabad Properties ltd, Khulshi,Chattogram
Support Hotline
+880 1877-714444 (24/7 Available)
Email Address
Frequently Asked Questions
Here are some of the most common questions our clients ask about our internet service and network solutions.
We usually complete the installation within 24 to 48 hours after receiving your connection request and confirming your location details.
Yes, we provide dedicated static IP addresses for SME and Enterprise business packages based on user requirements.
Our dedicated support team is available 24/7. You can call our support line or raise a ticket, and our field engineers will resolve it as soon as possible.
You can easily pay your bill through bKash, Nagad, Rocket, or directly online through our customer portal payment gateway.
Yes, you can request a package upgrade or downgrade at any time before your next billing cycle starts.